Shipping and Delivery

1) Order preparation :

The preparation of your order requires a period of 24 to 72 working hours before it is deposited with our carriers for shipment.

Due to high order volume, the preparation time for your order may be extended up to 5 business days.

2) Shipping :

Your order is then delivered to our carriers, delivery times vary depending on the country:

FRANCE

2 to 3 working days - Colissimo - Home delivery

3 to 5 working days - Mondial Relay - Point Relay

BELGIUM, LUXEMBOURG

3 to 5 working days - Mondial Relay - Home delivery

4 to 7 working days - Mondial Relay - Point Relay (service point)

GERMANY, NETHERLANDS

3 to 10 working days - Mondial Relay - Home delivery
4 to 12 working days - Mondial Relay - Point Relay (service point)

SPAIN, PORTUGAL

5 to 10 working days - Inpost - Home delivery
5 to 12 working days - Inpost - Point Relay (service point)

ITALY

5 to 15 working days - Inpost - Home delivery

AUSTRIA

6 to 10 working days - Mondial Relay - Home delivery

SWITZERLAND / UNITED KINGDOM (UK) / IRELAND *

3 to 10 working days - Colissimo International - Home delivery

DENMARK / ROMANIA / SWEDEN / TURKEY / IRELAND / NORWAY / GREECE

SLOVENIA / ESTONIA / LITHUANIA / HUNGARY / SLOVAKIA / SLOVENIA *

4 to 12 working days - Colissimo International - Home delivery

UNITED STATES (US) / CANADA *

5 to 14 working days - Colissimo International - Home delivery

MOROCCO / ALGERIA / QATAR / KUWAIT / UNITED ARAB EMIRATES (UAE) / JORDAN /

SAUDI ARABIA / OMAN / EGYPT *

4 to 17 working days - Colissimo International - Home delivery

AUSTRALIA *

10 to 25 working days - Colissimo International - Home delivery

* Important information: Shipments to destinations outside the European Union and/or French overseas territories require customs formalities. Customs fees and any possible import taxes are the responsibility and payable by the buyer.

What is a working day? A working day corresponds to the days actually worked in a company from Monday to Friday inclusive, with the exception of public holidays which are not normally worked.