Return policy

How does the customer return procedure work?

1) Respect the return conditions:

 

• Items must be returned with care, accompanied by their original packaging (imperatively with the original label attached).

• Items must be in perfect new condition, unworn, unworn, unwashed, unaltered, free of tobacco odors, sweat, perfume, laundry detergent, and animal hair. Failure to comply with these conditions will result in the inability to obtain a refund.

• No refunds will be made for items returned after the deadline.

•  Items on sale, on promotion, or subject to clearance, as well as
  Jewelry (earrings) cannot be returned.
• Only returned items will be refunded. Original shipping charges will not be refunded.
  

2) Print and complete the return form, then insert it inside the package.

        Download the return form

• Shipping costs are the responsibility of the buyer. The price of shipping costs depends on the weight of the package and the current rates of L a P oste .

• The package must be returned exclusively by La Poste via Colissimo. Returns outside France can be sent via the carrier of the customer's choice (DHL, Bpost, etc.).

• The address for your returns is as follows:

BL STORAGE (ASSL COLLECTION PARIS)

12 Rue Ambroise Croizat

95100 ARGENTEUIL

•  Please insert and complete the return form inside your package.

3) Proof of deposit

• The customer must send us by e- mail asslcollectionparis@gmail.com the tracking number in order to follow the progress of the shipment (in the event of loss, theft or damage to the package, the company is not responsible).

4) Reimbursement deadlines

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also let you know whether your refund is approved or denied.

• Returns are processed within 2-14 days.